Status History

IssueDescriptionResolved Date
Transaction history is unavailableDue to an API issue, the transaction history for Illini Cash, Dining Dollars, and Meal Plan is currently unavailable.Apr. 11, 2024
No MTD bus passSome users are being given the message “You do not have a bus pass.”Apr. 10, 2024
Unable to connect to Laundry serviceThe Laundry tool is currently experiencing an API outage rendering it inaccessible.Feb. 20, 2024
No MTD bus passSome users are being given the message “You do not have a bus pass.”Feb. 12, 2024
Laundry service inaccuracyThe Laundry tool may give inaccurate information about availability of machines in some residence halls. This seems to be an intermittently recurring problem.Oct. 18, 2023
Dining location issueThe Dining feature is showing the location of only one kitchen.Aug. 24, 2023
Frequently signed outSome users are being signed out of the app up to every 30 minutes. Signing in again with a NetID sometimes takes several tries.Aug. 14, 2023
No MTD bus passSome users are being given the message “You do not have a bus pass.”July 11, 2023
Unable to sign inUsers with new or previously deleted accounts may receive the message “Unable to log in. Please try again later.”June 13, 2023
Large fontsSome users with large fonts configured on their devices get a banner screen on startup that blocks the button needed to continue.Feb. 28, 2023