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Illinois Assistant

This advanced search tool responds to your questions about academic and social life at the University of Illinois Urbana-Champaign. Using the GPT-4 large language model, the Illinois Assistant offers answers based on public information on University of Illinois and other affiliated, trusted websites.

Ask Questions

  • Type a question into the prompt box. Using correct spelling and grammar will help generate a more relevant response, but capitalization doesn’t matter.
  • You can ask up to 20 questions per day about university services, campus events, academic resources, and other aspects of the University of Illinois Urbana-Champaign.
  • Be sure your questions follow the guidelines on appropriate content.
  • Once you have received a response, provide feedback on its quality. This will help improve the accuracy of the tool.
Illinois Assistant question box
Type your question into the prompt box.

Provide Feedback

If the response is accurate and helpful, tap the thumbs up symbol. Positive feedback provides valuable information on how the Illinois Assistant is doing.

If the response is wrong or not helpful, tap the thumbs down symbol.

  • Add your feedback in the prompt box.
  • Be as specific as possible.
  • If you receive a link as part of the response, click on it to make sure it works and is informative.
  • Report any dead link or incorrect link.
  • Provide comments about the link’s usefulness.

Faculty and staff can provide general feedback through the feedback form. Select the “Share feedback and ideas” radio button, put “Illinois Assistant” in the Summary field, and be as specific as possible with your comments.  

Tap one of the feedback symbols to the right of the response to rate the Illinois Assistant’s answer.
Providing feedback helps improve responses from the Illinois Assistant.

Troubleshooting Tips

Ignore Repeated Responses

  • A response may be repeated back to you after you tap the thumbs down symbol and submit a comment; this is a known issue we are working to fix. Please ignore the repeated response and proceed with asking your next question.

Check for Updates

  • Check for updates to the Illinois app in the App Store or Play Store and install them if available.

Quit and Restart the App

  • If you encounter an error message, try quitting the app.
  • Restart the app to see if the issue is resolved.
  • If you have restarted the app and continue to receive multiple error messages, please try other queries. This is a known issue we are working to fix, but it may resolve itself after several questions, which will allow you to continue testing.

Restart Your Device

  • Sometimes restarting your device can help resolve issues.
  • Turn off your device, wait a few seconds, and then turn it back on.

Delete and Reinstall the App

  • If the other troubleshooting tips do not resolve the issue, delete the Illinois app from your device and reinstall it from the App Store or Play Store.
  • Deleting the app will not delete your Illinois app data (ignore any prompt that suggests your data will be cleared). Your data in the Illinois app are tied to your NetID and will be restored once you sign in to the newly installed version.

Beta Testing FAQs

Time Commitment and Participation

Testing Responsibilities


Data and Privacy

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