Get Help

TECHNICAL SUPPORT

The Illinois app is supported by the University of Illinois Technology Services Help Desk. Please call or email them with any technical questions. 

Technology Services Help Desk
Email: consult@illinois.edu
Phone: 217-244-7000

COVID-19 QUESTIONS

Have questions about COVID-19 on campus? Get answers about testing, policies, quarantining/isolating & more from the Covid Wellness Answer Center. 

Covid Wellness Answer Center
Email: covidwellness@illinois.edu
Phone: 217-333-1900

LAB RESULTS/VACCINE RECORDS

Access your lab results and upload documents to validate your vaccination records in your MyMcKinley Patient Health Portal. 

MyMcKinley Patient Health Portal
Web: mymckinley.illinois.edu

UNIVERSITY COVID-19 TOPICS

Search up-to-date guidance on COVID-19 response efforts & guidelines at the University of Illinois. 

Web: covid19.illinois.edu

Topics include: Testing Requirements & Locations • Vaccines and Boosters • Testing Positive • Quarantine and Isolation • Face Coverings / Face Shields • Vaccines