Idea Submission
Any member of the university community can submit an idea for a new feature or an improvement to the Rokwire platform or the Illinois app.
The Illinois app team from the Smart, Healthy Communities Initiative conducts interviews with individual users and small groups to understand how they interact with the app, what could be improved, and what new features they’d like to see. We also regularly consult with academic leaders and advisors to gather insights on what could enhance the app’s utility. The Technology Services Help Desk team members also relay requests.
Screening
Submissions are initially reviewed for basic feasibility and alignment with strategic goals. Ideas that pass the initial screening are further evaluated for technical feasibility, resource allocation, privacy and security standards, and potential return on investment. Features or improvements that are approved are presented to the Illinois App Steering Committee for consideration.
Review
The Illinois App Steering Committee reviews suggestions to ensure that they align with university policies, ethical guidelines, and strategic priorities. The Executive Committee reviews the shortlisted ideas and makes recommendations.
Implementation
The Smart, Healthy Communities Initiative team schedules all the steps necessary to create the feature or improvement. Progress is tracked and regularly communicated to the Steering Committee and the Executive Committee.
Assessment
After the feature or improvement has been in use for a reasonable period, it is reviewed to assess effectiveness and impact.